The debate over Thunderbird’s performance and UI continues to rage. The main issue seems to be that it is slow and uses a lot of CPU and memory when running in the background. This problem has been exacerbated with version 102, which many users have found to be even less responsive than webmail applications like Google Mail. Furthermore, its user interface is often criticized for being outdated, though many users appear content with the familiarity of its current design.
While some suggest that getting rid of the Old School interface could help attract new users, this strategy risks alienating existing Power Users who have been loyal fans for years. Moreover, Mozilla’s failure to recognize Chrome’s success was due in part to its relentless shilling by Google, something Mozilla would not be able to match even if it did go down that road.
Ultimately, aside from some minor quirks here and there Thunderbird appears to still provide a good user experience overall; however improvements could certainly be made in terms of speed and responsiveness (especially with regard to background tasks). As always it will likely come down to striking a balance between maintaining existing features while introducing new ones - something I’m sure Mozilla will endeavor towards!
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Author Eliza Ng